What Is AI Literacy, and Why Does Your Workforce Already Have a Problem?
What it means to use AI capably in everyday work, and where teams get stuck.
Read articleARTICLES & PRACTICAL RESOURCES
WTF Is AI?
AI moves faster than most people have time to follow. Here I break down the terms, tools, and changes affecting work, marketing, and brands, in language you can actually use.
Start with a question.
Explore a practical explanation, then follow the next thing you're curious about.
WTF Is Shadow AI? The Unapproved Tools Already Inside Your Business
The AI tools people use at work before their organization has a clear view of them.
Read articleHow to Make Microsoft 365 Copilot Sound Like You
A look at Outlook Draft Instructions, custom instructions, and writing samples.
Read articleGEO vs AEO: What's the Difference, and Which Does Your Business Need?
What these two approaches mean for how people find and understand a brand through AI search.
Read articleWTF Is GEO? The Shift That's Changing How Businesses Get Found Online
How AI-generated answers are changing what it means for a brand to be found.
Read articleWhat Is the Microsoft Copilot Planner Agent and What Does It Do?
What the Planner Agent does, who can use it, and what to check before trying it.
Read articleDATED ARTICLE · JULY 2026
What's New in Microsoft Copilot: The July 2026 Updates That Change Your Workday
A dated look at six Copilot changes from July 2026.
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